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The I. C.A.R.E. Principles of the Customer Experience

The Experience that you are committed to causing and then the Experience that you are actually causing is of incredible importance. With regards to the overall...

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A Value Renaissance

“Try not to be a success, but rather to be of Value.” — Albert Einstein In today’s world of social media and immediate information, it has become increasingly...

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INSPERIENCE: Inspire the Exceptional Employee Experience

You have heard of customer EXperience, but what about INsperience? I want to introduce you to the latest book release by world-class trainers Phillip Duncan and...

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You Should Know: Danielle Kimmey Torrez

EXPHealthcare CEO seeks to make a difference with ‘the biggest opportunity in health care’ As alternative health care payment models have grown in prevalence — a...

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Patient experience training firm lands investment

A young company focused on improving patient satisfaction scores has landed seed funding from a local technology sector veteran. Two-year-old Experience Global...

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Advisor Spotlight: Danielle Torrez

Danielle, one of our awesome EC Advisors, is highly energized by investing in people, goal setting and achievement, brand strategy, online marketing initiatives,...

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